· Our moral imperative is to be advocates for animals, who cannot be advocates for themselves.

· The bond between pets and their owners is very powerful and should be respected and celebrated. We know that clients cannot make good decisions regarding their pet’s health unless they are well educated. This is our team’s responsibility.

· We place a high value on integrity and compassion in our relationships and in our patient care decisions.

· We value a daily attitude of optimism.

· We seek to constantly learn and improve our technical abilities.

· We are dedicated to having a clean, well-maintained and technically advanced facility.

· We realize that good communication, a high level of customer service and excellence in preventative/wellness care are the building blocks of compassionate pet care, and deserve our best effort every day.

OUR MISSION (what we stand for)

“To make a difference in the lives of pets and the people who love them by being advocates for the pets we treat, by constantly improving our technical abilities and knowledge and by displaying integrity and compassion in our patient care decisions and in our relationships with the clients we serve.”

OUR MOTTO

“Making a difference in the lives of pets and the people who love them.”

OUR VISION

· To continually celebrate and respect the bond that occurs between pets and their owners.

· To achieve higher levels of owner compliance to our pet care recommendations through more effective owner education.

· To encourage each other as we seek to model our core values everyday, with every pet and every owner.

· To reinvest a substantial portion of the profits from our business to improve our facility and our staff’s skill level.